Return Policy

What is your return policy?

Any Product/item can be returned if it is defective/ damaged or incorrect/ incomplete within 7 days from the date of delivery. Mygss.pk reserves the right to reject a return request found misusing of our returns policy or a product received with missing accessories and other components.

What are the conditions for return?

The product must be like in same condition as delivered, Unused, scratch less and without any flaws.
The product must include the original packaging.
Your item needs to have the receipt, order number or proof of purchase

What is the procedure for Returns?

Please send all the relevant information along with order no and product pictures/video to file a return to our email in**@my***.pk or WhatsApp no 03224547836.
Once your return request is approved, We will guide you to ship the product/item back to us.

What is the shipment method for return?

Depending on the location, you will either take your product / item to nearest courier company or wait for the collection by our pick-up service. Our pick-up service is only available in selected areas. It may take 3 – 4 working days for your return shipment to arrive on origin.

When can I expect the refund for the order I have returned the parcel?

It takes 4-7 business days for us to receive product back to our facility. After product is reached back to our facility we take another 2-3 days to refund the product amount back to you.

How would I be paid back as Refund ?

We would refund you either to your original payment method or via bank transfer or using easypaisa. In case of refund to your Credit/Debit/Net banking account, we take 5-8 business days from the date of receipt of the items.