What is the return process?
You can Initiate a return request against your item/order from mygss.pk complaints section, if your order is in 10 days return window.
To request a return please create a new ticket and select Return & Refund as a reason, fill out the return request form, attach relevant pictures, unboxing video (google drive link) and submit.
Here is a complete video tutorial to initiate a return request on Mygss.pk (Youtube video)
Note: You will have 3 working days to ship the parcel after return approval. Any parcel shipped after 3 working days will be rejected and will be sent back to you.